How about a few hours in pitch-dark solitary confinement?

The chances of this happening to you are not as remote as you may think. As lift consultants, more than 20% of lifts we inspect have no emergency light and/or phone that works when the mains power goes down, this despite it being legally required and a critical safety feature too!

To add to this, your lift emergency phone connection will need to change ahead of the NBN arriving in your building. The worrying truth about your lift phone(s) ahead of NBN Roll-out. Most lift phones aren’t compatible with the NBN, so new Australian guidelines recommend that building owners install a dual path communication system when Telstra disconnect your existing lift emergency phone lines.

Sensing the business opportunity, phone companies and some major lift companies have come up with solutions along with their sales pitch and marketing jargon. Navigating through all this can be confusing and may not result in the best, safest or most cost effective option getting selected for your particular situation.

In most cases, the safest and simplest solution is a dual sim, dual modem 3G wireless device which simply replaces your old phone line connection. These devices can be supplied either by a phone company or your lift company.

Be wary if you are offered more than this and bear in mind some of the suppliers’ will use proprietary technology, meaning you will have issues when you need to upgrade (4G will replace 3G in a few years) or if you decide to change your service provider down the track.

We have come across certain situations were a more complex solution is appropriate, for example, where mobile signal strength is poor or the layout of the lifts within a building is unusual. In most cases, the dual sim, dual modem 3G wireless device is all you’ll need.

For more information contact us for an obligation free chat.